Q: Why should I buy insurance?

A: Insurance protects you against financial loss when personal disasters occur.


Q: How does insurance work?

A: For an agreed amount (premium you pay) the insurance company takes on your risk of suffering financial loss. When losses do occur, they are paid out of the total pool of insurance premiums the insurance company has collected from all it's customers. In short, the premiums of the many pay the losses of the few.


Q: Why should I purchase my insurance through a broker?

A: There is a significant difference between purchasing your insurance through an independent insurance broker and directly from a captive agent or salesperson of a bank or insurance company. Rather than being "sold" the one product line offered by the direct channel, an independent broker represents many quality insurers. By marketing your insurance requirements to many companies and by comparing products and prices, an independent broker can tailor an insurance program that delivers the best value for you. You get professional expertise, personal attention and the benefits of choice.


Q: How do I know which insurance to buy?

A: You should insure any valuable property that can be damaged, lost or stolen. You also need to protect yourself against the costs of property damage or injury you may accidentally cause to someone else.


Q: How much will my insurance cost?

A: The cost of insurance will vary from company to company, based on their estimates of the number of claims expected and the cost to operate the business. When comparing quotes and coverages, always remember that what you are buying is not the piece of paper that you receive, but the service that you get at the time of a claim. Good service may cost a bit more, but it is well worth it when your claim is settled promptly to your satisfaction.


Q: What do I do when I have a claim?

A: Contact your broker. Please refer to our "MAKING A CLAIM" page.


Q: How can I save money on my insurance?

A: Increase your deductible - you agree to pay a little more of the loss when you have a claim, but your maximum limit of coverage does not change. In exchange for accepting more of the risk on small claims, your premiums are reduced. Install burglary alarm systems - by taking extra precautions to property from loss discounts are offered on your premium.