Bentley Insurance Ltd ensures the protection of the personal information you entrust to us.

Please read this document carefully, not because anything in it is difficult to understand, but because we want you to know that we will protect your personal information.

We view our Privacy Promise as if it were our product, not just a legal obligation.

When you became a client of Bentley Insurance Ltd, you shared important personal information with us. You did this so we could serve you better and knowing we would honor and respect your privacy. Your trust was not misplaced.


What is "personal information?"
"Personal information" is information about an identifiable individual, but does not include the name, or business contact information of an employee of an organization.

What information are we responsible for protecting?
Bentley Insurance Ltd is responsible for protecting your personal information in it's custody or under it's control, including personal information that has been transferred to, or received from a third party.

Collecting, using and disclosing your personal information. Why do we do it?
We collect, use and disclose personal information for one reason: to serve you better. Knowing you better helps us understand your insurance and financial needs, communicate effectively with you, and provide you with the services and products you want.

We collect, use and disclose your personal information to:

• verify your identity
• assess and underwrite insurance and insurance risks
• determine prices, fees and premiums
• investigate and settle claims
• investigate specific transactions or patterns of transactions to detect unauthorized or illegal activities
• comply with the law
• or comply with tax requirements.

Personal information will be collected used or disclosed for any of these "Identified Purposes" set out above. If your personal information is not needed for one of the Identified Purposes, we will not use or disclose it without obtaining additional consent from you.

How do we gather your personal information?
The collection, use and disclosure of your personal information depend on how you do business with us. We may gather information from the following sources:

• from your interactions with us (for example: through your payment history, underwriting and claims)
• from government and other entities, that have information on your driving record and claims history

Your Consent
Your knowledge and consent are required before we may collect, use or disclose your personal information, except in special circumstance. These special circumstances include such times when your consent is deemed by law or not required by law. These circumstances may be included during a fraud investigation, an investigation by the police, where your personal information is publicly available or in situations otherwise permitted by the law.